Terms and Conditions

Bookings

Bookings are confirmed and a contract is established between you and us once we accept your reservation. We accept a reservation when we have confirmed it and received either full payment of the total price or a non-refundable deposit. To make a booking, you must be over 18 years old and capable of entering into a legally binding contract. Payments should be made via bank transfer or in cash at the location. Upon confirmation of your booking, you will receive a reservation email or call. This confirmation number should be kept for accessing booking details in case you need to cancel or amend your reservation.

Pricing

Rates quoted are valid only for the specific number of guests, nights, and dates provided. If you alter the number of guests, dates, or room nights, the rates may change accordingly.

Check-In and Check-Out

Check-in time at the camp is 6:00 PM, and check-out time is 9:00 AM. Guests are encouraged to arrive by 4:00 PM to take advantage of camel safaris, jeep safaris, and other adventure activities available from 4:00 PM to 6:00 PM.

Responsibility

We are responsible for providing accommodation at the camp and ensuring confirmed seating arrangements for the musical program. However, Joggan Jaisalmer Camp is not liable for third-party services such as transportation to the camp, camel safaris, jeep safaris, food, or any activities occurring outside our camp premises.

Data Security

We may process the information you provide for the purposes previously communicated to the Information Commissioner. By making a booking, you consent to this processing of your information.

Cancellation Terms

Cancellations made more than 15 days before arrival will result in a 25% deduction of the total amount. Cancellations made within 15 days of arrival will incur a 100% cancellation fee.

Refund Guidelines

Refunds will be processed through the same online method within 10-15 working days.

Children’s Policy

Less than 5 year of age for stay of the child is complementary ( Extra Bed will be Charged as per resort Policy )

Theft

Guests are responsible for safeguarding their personal belongings, as we are not liable for any theft.

Parking

Parking is provided by the local municipal corporation in the available space outside our camp. However, we are not responsible for the reservation or protection of car parking.

Suggestions

For any suggestion kindly mail us to info@sandvilladesertcampjaisalmer.com